Gail F. Byrnes | James S. Pender
Gail F. Byrnes
Gail Byrnes is a Chartered Psychologist; she has completed two degrees including:
- Master of Education (M.Ed.)
- Bachelor of Education (B.Ed.)
Gail holds certifications in:
- Critical Incident Stress Management (CISM)
- Rational Emotive Behavioural Therapy (REBT)
Gail is a certified member of the Canadian Association of Psychologists (CAP), the Psychologists Association of Alberta (PAA), the Canadian Counselling Association (CCA), and the Canadian Register of Health Service Providers in Psychology (CRHSPP).
Organizational Services
- Harassment investigations, coaching, and education

- Conflict resolution strategies for individuals and teams
- Team building experiences using Energy Director and Human Synergistics instruments
- Development of training and workshop materials
- EFAP
Executive Coaching
- 360 Feedback facilitation
- Executive Assistance Programs
- Coaching for Effective Leadership
James S. Pender
Jim Pender is a Registered Clinical Social Worker; he has completed four degrees including:
- Master of Social Work (MSW)

- Doctor of Philosophy (Ph.D. Educational Research)
Specialization in Addictions and Substance Abuse
- Alcohol Abuse
- Drug Abuse
- Sex Addiction
- Internet/Pornography Addiction
- Gambling Addiction
Jim holds certifications in:
- International Certified Clinical Addictions Counsellor (ICCAC)
- International Certified Alcohol & Drug Counsellor (ICADC)
- Substance Abuse Professional (SAP)
- Mediation Services
Jim offers assistance in the area of Parenting Coordination to help couples and families through separation and divorce.
A member of the Alberta Family Mediation Society (AFMS) and a member of the (Calgary) Association of Collaborative Professionals.
Organizational Services
- Certified Human Resources Professional (CHRP)
- Harassment investigations, policy development, coaching and education
- Conflict resolution strategies for individuals and teams
- Team building experiences through the use of the Myers-Briggs Type Indicator (MBTI) and True Colors.
Executive Coaching
- 360 Feedback facilitation
- Executive Assistance Programs
- Leadership Development